Privacy Policy

Last Updated: 9.6.26

1. Introduction

The Glass Curtain ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, make enquiries, book a table, purchase vouchers, or otherwise interact with us.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Irish Data Protection Act 2018, and other applicable privacy laws.

2. Data Controller

The data controller responsible for your personal information is:

The Glass Curtain
Unit A, Thompson House, MacCurtain Street, Cork, Ireland

Email: manager@theglasscurtain.ie
Phone: +353 21 451 8659

3. Personal Data We Collect

We may collect and process the following categories of personal data:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Reservation details

  • Special dietary or accessibility requirements

  • Information provided in enquiries or correspondence

  • Gift voucher purchase details

Information Collected Automatically

When you use our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Date and time of access

  • Referring website information

  • Cookie identifiers

4. How We Use Your Information

We use your personal data to:

  • Process and manage reservations

  • Respond to enquiries and customer service requests

  • Manage group bookings and special requests

  • Process gift voucher purchases

  • Improve our website and services

  • Monitor website performance and security

  • Comply with legal and regulatory obligations

  • Prevent fraud and misuse of our services

5. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent (where required)

Where we rely on consent, you may withdraw it at any time.

6. Marketing Communications

If you subscribe to marketing communications, we may use your email address to send updates, offers, and news about The Glass Curtain.

You may opt out at any time by:

  • Clicking the unsubscribe link in marketing emails

  • Contacting us directly

We will not send marketing communications where prohibited by law.

7. Cookies

Our website uses cookies and similar technologies to improve user experience, analyse website traffic, and support website functionality.

Cookies may include:

  • Essential cookies

  • Analytics cookies

  • Performance cookies

  • Preference cookies

You can manage cookie preferences through your browser settings.

8. Sharing Your Information

We may share personal data with trusted service providers who assist us in operating our business, including:

  • Website hosting providers

  • Reservation management providers

  • Payment processors

  • IT and security service providers

  • Professional advisers

All service providers are required to process personal data securely and in accordance with applicable data protection laws.

We do not sell personal data.

9. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place as required by GDPR.

10. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services requested

  • Fulfil contractual obligations

  • Meet legal, tax, and regulatory requirements

  • Resolve disputes and enforce agreements

Retention periods are reviewed regularly.

11. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Erase your data ("right to be forgotten")

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent where applicable

  • Lodge a complaint with the Data Protection Commission

To exercise your rights, contact:

Email: manager@theglasscurtain.ie

12. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

However, no internet transmission can be guaranteed completely secure.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage users to review their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the revised effective date.

15. Contact Us

If you have questions regarding this Privacy Policy or the handling of your personal data, please contact:

The Glass Curtain
Unit A, Thompson House, MacCurtain Street, Cork, Ireland

Email: manager@theglasscurtain.ie
Phone: +353 21 451 8659

16. Right to Complain

If you believe your data protection rights have been breached, you may contact:

Data Protection Commission

or visit:

Data Protection Commission